Worldwide Shipping & Support


The price listed for a product on this website is the total price including shipping. The price is adjusted for the region where the purchase is being made and shipped to, this takes into account taxes and shipping. All products are sold in GBP, please keep in mind exchange rates and that you may be liable for taxes once the delivery has entered your country. If you need to return an unused item for refund, the original shipping costs will be deducted from the full purchase cost.

Following the UK’s departure from the EU all of our friends in Europe now receive VAT (sales tax) free prices but you may have to pay the courier import tax when it enters your country. This is beyond our control and you should contact your local tax office for details.


Over the years we have developed a fantastic relationship with Thomas at Guitar Workshop of Kiel.  We understand that it is not always straight forward to deal with people who speak a different language and our European Customers may prefer an EU contact. Please head on over to

Joe Summerfield has been working with us in the south of England for a number of years. Please drop him a line:

Region Contact Telephone Website
UK South Joe Summerfield +44 (0)7812 582628 Link

Our products are hand-built and in most cases we will require 30 days to build your product, the table below shows approximate additional shipping times.

Region Shipping Time
UK Next day*
EU 5 days*
USA 7 days*
Rest Of the World 7-14 days*

* once your product is ready for dispatch.